How we work

Free audit, measured pilot, then a team that stays

Four to six weeks from first conversation to analysts running live work. Every commercial term on this page is published rather than held back for a call.

  • No multi-year lock-in
  • SLAs agreed against your baseline
  • Exit written in from day one
Opening conversation about a spend audit
Client lead named as the single point of contact
The engagement

Four stages, and you can stop after any of them

Nothing here requires a commitment you have not already tested. The audit is free and the pilot is fixed-price.

  1. Transaction history prepared for the spend audit
    01

    Free spend audit

    Two weeks. We measure what you have today and hand you the written baseline, whether or not you go further.

    • Spend cut by site, category and supplier
    • Volumes, cycle times and exception rates
    • Written baseline report, yours to keep
    • No obligation and no data leaves your systems
  2. Approval limits and matching tolerances agreed
    02

    Fixed-fee pilot

    One site or one category, priced up front, measured against the baseline we just agreed.

    • Scope and success criteria in writing first
    • SOPs documented as we go, and they stay yours
    • Scoped system access under your own controls
    • If it does not beat the baseline, there is no contract
  3. Named analysts working the live queue
    03

    Embed the team

    Named analysts move to steady state, with named backup cover and a monthly governance call.

    • You know who does the work and who to call
    • Cover for leave is contractual, not improvised
    • Monthly SLA and savings reporting
    • Volume flexes without you rehiring
  4. Monthly SLA and savings reporting
    04

    Widen at your pace

    Scope grows site by site or service by service when you decide it should, not on a contracted ramp.

    • No obligation to widen at all
    • Each addition priced before it starts
    • New scope piloted the same way
    • Reporting consolidates as scope grows
Your side of it

Four things, none of which take more than a few hours

The most common reason a pilot slips is not the work. It is waiting on access, or on a decision nobody owns.

We ask for a data extract, one named contact who can answer process questions, scoped access to the systems the work happens in, and your approval rules written down once. That is the whole list.

Everything else is ours: the process mapping, the SOPs, the exception handling, the reporting. If we need more from you than the four things above, we have scoped the engagement badly and that is our problem to fix.

What never moves

Approval rights, payment release and supplier award decisions stay inside your organisation. We prepare and route; you approve. Nobody on our side can authorise a payment.

Scoped, least-privilege system access being provisionedApproval rules documented once and applied consistently
At a glance
Time to live
4–6 weeks from first conversation
Audit
Free, roughly two weeks, report is yours
Pilot
Fixed fee, one site or one category
Commitment
None beyond the pilot
Notice
Agreed at contract, typically 30–60 days
Delivery
India and the Middle East, named team
Pricing

How we price, and when each model fits

Published here rather than quoted on request. The number depends on your volumes, so we price after the audit — but the model is never a surprise.

  • Spend data being collected for the free audit
    01

    Free spend audit

    No cost, no obligation. You keep the written baseline even if you never speak to us again.

  • Pilot scope and baseline agreed in writing
    02

    Fixed-fee pilot

    One price agreed before work starts, for a defined scope and a defined period. No overruns billed back.

  • Invoices processed on a per-transaction basis
    03

    Per transaction

    A price per invoice, purchase order or requisition. Best where volume is predictable and high.

  • Dedicated analyst assigned to a client account
    04

    Dedicated seat

    A monthly fee per named full-time analyst. Best where the work is varied and you want an extension of your team.

  • Savings measured against an agreed baseline
    05

    Gainshare, on request

    A share of verified savings against an agreed baseline. Only offered where the baseline can be measured honestly.

  • Scope and volume bands documented in the contract
    06

    What is not included

    A new entity, a new system or a large one-off backlog is quoted separately, before work starts rather than at renewal.

Governance

How you keep control once we are running

Outsourcing fails when nobody can see what is happening. These are the mechanics that stop that.

  • Monthly SLA reporting pack
    01

    SLAs against your baseline

    Turnaround, accuracy and exception-closure targets set from what we measured, not from a generic rate card.

  • Exception queue being worked to closure
    02

    Monthly reporting

    Volumes, cycle times, exception root causes and savings, in a pack you can take to your board.

  • Segregation of duties on supplier data
    03

    Named people, named cover

    You know who does the work. Backup analysts are named in the contract before anyone takes leave.

  • Savings and volume reporting reviewed monthly
    04

    Remedies in writing

    What happens if we miss a sustained target is in the contract, not left to goodwill.

  • Named account lead on a governance call
    05

    Segregation of duties

    The analyst who maintains supplier data is never the analyst who processes that supplier's invoices.

    How we handle security
  • Audit trail available for review
    06

    Your audit trail

    Every step leaves a documented trail in your own systems, indexed for your auditors rather than ours.

Comparison

Hiring, us, or a large BPO

Where each option genuinely wins. If your volumes are low or your spend is unusually technical, hiring is the right answer and we will say so on the first call.

Hire in-house
ProcurivaOur model
Big-4 / large BPO
Time to stand up
Months, with hiring and ramp-up
Weeks, including a measured pilot
Months, through procurement and onboarding
Published pricing
n/a
Models published, quote after the audit
Rarely published, quoted on request
Minimum commitment
Permanent headcount
A fixed-fee pilot
Typically multi-year
Trial before committing
A probation period
Free audit, then a priced pilot
Rarely, and usually chargeable
Cover for leave
Yours to backfill
Contractual, backups named up front
Pooled team, cover varies by tier
Volume flexibility
Rehire, or pay overtime
Flexes per transaction, or at notice
Change request, then repriced
Who actually does it
Your own team
The people who scoped it run it
Partners pitch, junior staff deliver
Documentation
Often tribal knowledge
SOPs written in the pilot, yours to keep
Standardised to their model
Exit terms
n/a
Transition-out written in from day one
Negotiated at the point you leave
Best fit
Low volume, or highly technical spend
Mid-market, 200 to 2,000 staff
Enterprise, global multi-tower
Questions

Frequently asked questions

What finance, operations and procurement leads ask before signing anything.

Ask us anything
What does the free spend audit actually involve?

You send a data extract — typically twelve months of purchase order and invoice history — and name one contact. We measure spend by site, category and supplier, transaction volumes, cycle times and exception rates, then hand you a written baseline. It takes about two weeks. You keep the report whether or not you go further, and your data stays in your systems.

What does the pilot cost?

A fixed fee agreed before work starts, for a defined scope and period. We quote it after the audit because the honest number depends on your volumes and how many transactions need exception work. Anyone quoting before seeing that is guessing.

What happens if the pilot does not work?

You have a measured baseline, a documented process and a set of SOPs, and there is no contract. That is the point of pricing the pilot fixed and measuring it against a number we agreed in advance — a pilot that fails costs us more than a deal we decline.

Are we locked into a long contract?

No. There is no multi-year commitment. Steady-state work runs on an agreed notice period, typically 30 to 60 days, and either side can use it. Transition-out support is written into the contract from day one rather than negotiated at the point you want to leave.

What are the SLAs and what happens if you miss them?

Turnaround time, accuracy and exception-closure rates are agreed during the pilot against your measured baseline, then reported monthly. Remedies for a sustained miss are written into the contract rather than left to goodwill.

Do we have to change systems?

No. We work inside your ERP and your existing tools rather than asking your team to learn ours, so there is no migration and no new licence. Where you run more than one system, usually after an acquisition, we work in each and map both to one classification for group reporting.

Who owns the process documentation?

You do, throughout. The SOPs we write during the pilot are yours from the moment they exist, not licensed to you for the term of a contract. That is deliberate: it is what makes leaving possible, which is what makes staying a choice.

What happens to our existing team?

Most clients redeploy them onto the work that was never getting attention — supplier development, category strategy, controls — rather than cutting headcount. We will tell you honestly what your volume supports instead of promising a headcount number to win the work.

When is outsourcing the wrong answer for us?

When your volumes are low enough that one competent hire covers them, when your spend is so technical that judgement cannot be separated from the transaction, or when nobody internally has time to own the relationship. We will say so on the first call.

Opening conversation about a spend audit

Start with the audit. It costs nothing and the report is yours.

Two weeks, one data extract, one named contact. You get a measured baseline of your own operation whether or not you go any further.

Book a free spend auditNo obligation. You keep the report either way.