Research and scorecardsYour category planYou keep the relationship

An analyst behind every category manager

Market intelligence, benchmarks, packs and savings tracking. Your people keep the strategy.

Analyst researching a supply market on screen
About the service

What is category management support?

A dedicated analyst working behind your category managers. Market and supplier intelligence, price benchmarking, category pack preparation, supplier scorecards and savings tracking. They keep the strategy and the supplier relationships. We keep them supplied with evidence.

Category management as a service is sold by two quite different kinds of business, and the labels do not help you tell them apart. Some providers genuinely deliver strategy through senior consultants who own the category with you. Others deliver research and tracking under a headline that implies strategy, and their clients work out the difference somewhere around month three. Both are legitimate. Being unclear about which you are is not.

What we are not

We are not a consultancy and we do not employ senior category consultants. If you need someone to own a category, sit in front of your board and lead a supplier relationship, hire a firm that does that and pay consultancy rates. We are the answer when you have good category managers who are drowning in the preparation.

We are the second kind, and we would rather you knew that from the homepage than from a disappointing quarterly review. Our team is analysts in India and the Middle East. They are good at market research, price benchmarking, building the pack and keeping the savings tracker honest. They are not going to own your category strategy or manage a supplier relationship on your behalf, because that needs seniority and proximity we do not have and are not pretending to.

That distinction matters because of what category managers actually spend their week on. The job is supposed to be strategy, supplier development and negotiation. In practice it is refreshing a market view nobody had time to update, chasing scorecard data, and rebuilding the savings tracker before a review. The Hackett Group projects procurement workload rising 9.8 percent in a year when headcount grows 1.0 percent, and that gap gets absorbed by the strategic roles quietly turning into administrative ones.

Coverage

Where we deliver

The regions we sell into, and the rules that govern each engagement.

  • Australia and New Zealand

    Our day overlaps ANZ mornings, so refreshed market views land before your category reviews. Australian Privacy Principles govern cross border handling.

  • Canada

    PIPEDA, and Law 25 in Quebec. Bilingual EN/FR market research where the category requires it.

  • United Kingdom

    UK GDPR, with an IDTA covering transfers to India.

  • GCC, UAE and Saudi Arabia

    Our Middle East team gives local hours cover and genuine regional supply market knowledge. Saudi PDPL and UAE data protection in the DPA.

  • United States

    Committed overlap hours in the contract, not best efforts. SOC 2 Type II is on our certification roadmap.

  • Europe

    GDPR first, with multi-language market research. Strongest fit today in the Netherlands, the Nordics and Ireland.

What the team actually does

Five areas of work, handled by the analyst assigned to your category group.

Market and supplier research across multiple sources
Market and supplier research

A view of the supply market that is actually current, refreshed on your review cycle rather than whenever someone finds time.

Supply market mapped
New entrants tracked
Supplier financials checked
Refreshed on your cycle
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Price benchmarking against market indices
Price benchmarking

What you pay against what the market pays, with the index movements that explain why a supplier is asking for an increase.

Your price versus market
Index movements tracked
Increase requests tested
Sources cited, not asserted
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Category review pack being prepared
Category pack preparation

The review pack built before the review, so your category manager walks in prepared rather than assembling it the night before.

Built to your template
Ready ahead of the meeting
Numbers reconciled
Actions from last time tracked
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Supplier performance scorecard data being compiled
Supplier scorecards

Performance data chased from the people who owe it and compiled into something comparable across suppliers.

Data chased from owners
Compiled consistently
Trends, not snapshots
Exceptions highlighted
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Savings tracked against an agreed baseline
Savings tracking

A tracker kept honest against a baseline agreed up front, so the number that reaches your board can survive being questioned.

Baseline agreed first
Tracked continuously
Assumptions documented
Stands up to challenge
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What we need from you

Four things. The second one matters more than people expect.

Category spend data prepared for the baseline
Send the category data

What you spend across the categories in scope, with whom, and under what contracts.

Category spend history
Supplier list by category
Contracts and renewal dates
Existing market data you buy
The category manager the analyst supports
Name the manager

The category manager the analyst supports. The support has to fit how they actually work, not how a process diagram says they should.

The manager supported
Sets what they need
Approves the pack format
Joins the monthly call
Read only access to spend and contract data
Provision access

Read access to spend and contract data. We do not need to touch your transactional systems.

Read only is enough
Named users only
Or a scheduled extract
Revoked by you, any time
Savings baseline and review cycle agreed together
Agree the baseline

What counts as a saving, before anyone has a reason to argue about it. This conversation is easier now than at year end.

What counts as a saving
Review cycle and dates
Pack format agreed
Settled before we start
How engagement starts

How the support works

This one is a retainer rather than a project, because the value is in keeping things current rather than producing one document.

Agree the categories

Which categories the analyst covers, who they support, and what your category managers most need taken off them. Usually it is the refresh work rather than the thinking.

Categories and spend in scope
Named category managers supported
What good support looks like to them
Build the baseline

A first pass on each category: market view, supplier landscape, price benchmarks and the current savings position. This is the slowest part and it only happens once.

Market and supplier landscape
Price benchmark established
Savings baseline agreed
Keep it current

Refreshed on a cycle that matches your review calendar, so the pack is ready before the meeting rather than assembled the night before it.

Refresh aligned to your reviews
Scorecard data chased and compiled
Savings tracked against baseline
Comparison

A consultancy, Procuriva, or a data subscription

Three ways to support a category manager. They solve different problems and the honest answer depends on whether you are short of thinking, short of hands, or short of data.

Category consultancy
ProcurivaOur model
Market data subscription
What you are short of
Price benchmarking and seniority
Hands and preparation time
Raw market data
Who owns the category
Shared with them
Entirely yours
Yours
Tailored to your spend
Yes
Yes
No, it is generic market data
Chases your scorecard data
Sometimes
Yes
No
Builds your review pack
Yes, at consultancy rates
Yes, at analyst rates
No, you assemble it
Maintains the savings tracker
During the engagement
Continuously
No
Cost model
Day rates
Monthly seat
Annual subscription
Leaves knowledge behind
Often leaves with them
Everything is yours to keep
Data expires with the licence
Best fit
A category needing genuine strategic rethink
Good managers with no preparation time
You have capacity but not market visibility

Frequently asked questions

The questions procurement leads ask before adding analyst support to a category team.

What is category management in procurement?

Treating a group of related spend, say IT hardware or facilities, as a managed portfolio rather than a series of one-off purchases. It covers understanding the supply market, setting a strategy for the category, running sourcing against it, and managing the suppliers over time.

What is the difference between category management and strategic sourcing?

Strategic sourcing is an event with an end: research a category, run a process, negotiate, sign. Category management is the ongoing discipline around it, including the years between sourcing events when the market moves and the supplier relationship needs work.

Do you replace our category managers?

No. We support them. Our team is analysts, not senior category consultants, and category strategy needs the authority and internal relationships that only your own people have. We take the preparation off them, not the judgement.

Then what exactly do you do?

Market and supplier intelligence, price benchmarking, category pack preparation for reviews, supplier scorecard data chasing and compilation, and savings tracking against an agreed baseline. The work that has to happen for a category manager to be effective and that gets squeezed out when they are busy.

Why do you say you are not a consultancy?

Because several providers in this category use strategy-sounding headlines over research-and-tracking substance, and their clients find out later. We would rather be clear now. If you need genuine strategic capability, firms like that exist and are worth their rates.

How much does it cost?

A monthly fee per dedicated analyst, scaled to how many categories they cover. We will give you the number before a proposal, which is more than most of this category does. Across fifteen competitor pages we reviewed, not one published pricing.

How many categories can one analyst support?

It depends how volatile the categories are and how often you review them. A handful of stable indirect categories is comfortable. Half a dozen fast-moving ones with monthly reviews is not. We would rather scope it honestly than overload one person and disappoint you.

Where does your market intelligence come from?

Published market data, supplier financials, trade sources, price indices and direct supplier research. Where you already subscribe to a data provider we work with that rather than duplicating it. We tell you what we could not verify rather than presenting a confident view built on nothing.

How is this different from buying a market data subscription?

A subscription gives you generic market data. It does not know your spend, chase your suppliers for scorecard returns, build your review pack or maintain your savings tracker. If raw data is genuinely all you lack, a subscription is cheaper and we will say so.

Can you track our savings?

Yes, against a baseline we agree with you at the start. The awkward part of savings tracking is not the arithmetic, it is agreeing what counts as a saving before anyone has an incentive to argue about it. We push for that conversation early.

Which categories do you cover?

Indirect categories where desk research travels well: IT and telecoms, professional services, facilities and MRO, logistics, packaging, marketing and travel. Highly technical direct materials usually need engineering knowledge we do not have.

Do you talk to our suppliers?

Only for data gathering, such as chasing a scorecard return, and only with your agreement. Commercial conversations and relationship management stay with your people. Suppliers should not be hearing about strategy from an outsourced analyst.

How quickly can you get up to speed on a category?

The first baseline for a category typically takes three to four weeks. After that it is refresh work, which is far quicker. The baseline is the expensive part and it only happens once.

Is it safe to share our category and pricing data offshore?

Access is scoped by you, granted to named people, and revoked through your own leaver process. We contract on standard clauses, name every sub-processor, and work to GDPR, UK GDPR, PIPEDA, the Australian Privacy Principles and Saudi PDPL. Pricing and contract data is covered by confidentiality terms that survive termination. ISO 27001 alignment is in progress and SOC 2 Type II is on the roadmap.

What if we only need help before quarterly reviews?

Then a full retainer is probably the wrong shape and we will tell you. Some clients are better served by a per-category piece of work before each review cycle rather than a permanent analyst.

Can we start with one category group?

Yes, and it is the sensible test. Pick the categories where your manager is most stretched, run the baseline, and judge whether the next review is genuinely easier to prepare for.

Are your category managers doing admin?

Tell us what your reviews take to prepare. We will tell you what an analyst could absorb.