Purchase orders, raised and chased for you

A purchase order is what you send a supplier to commit to buying something, before it arrives. An invoice is what the supplier sends you afterwards asking to be paid. The PO sets the price and quantity, and the invoice gets checked against it.

Buy software if you have people but no workflow tool. Outsource if you have a tool but not enough people, or if PO admin keeps landing on buyers who should be sourcing. Most mid-market teams we speak to already own a system and are short of hands, not licences.

Take requisitions, validate them against budget and policy, raise and issue POs, chase approvers, confirm supplier acknowledgement, process amendments and cancellations, track open orders, and link receipts back to POs so invoices can match.

Either a price per PO or a monthly fee for a dedicated analyst. We quote after the free audit, because the number depends on your volume, how many POs need amending, and how much chasing your suppliers require.

No. Your delegation of authority does not change. We prepare and route, your people approve. We cannot approve spend, choose a supplier or agree a price.

Every amendment is versioned with a reason code and an audit trail, re-routed for approval if it crosses your tolerance, and confirmed back to the supplier. Cancellations follow the same path. This is the part most providers bundle vaguely into issue resolution, so ask them to show you the process.

We track acknowledgement as a status, not an assumption. Unacknowledged POs are chased on an agreed schedule and escalated to you if a supplier stays silent or counters the terms. Open orders are reported monthly with their acknowledgement state.

Partial deliveries, over-receipts and timing disputes get flagged as exceptions, checked against your tolerance rules, and taken back to the supplier. We resolve it before it reaches accounts payable as an unmatched invoice.

In-flight orders are migrated deliberately, not abandoned. We inventory open POs, pending approvals and unacknowledged orders during the pilot, agree who owns each one during the switch, and run both processes in parallel until the queue is clean. No coverage gap is the whole point.

SAP and SAP Ariba, Oracle, NetSuite, Microsoft Dynamics, Coupa, Precoro, Procurify, ProcureDesk, Sage, Xero and Zoho. We work inside your system rather than asking your team to learn ours.

Yes, and that is usually where the money is. If buying is slow, people go around it. Making PO creation fast removes the reason to buy off contract. We report coverage as an SLA metric rather than leaving it as an aspiration.

Turnaround from requisition to issued PO, acknowledgement chase intervals, amendment turnaround and accuracy, all as absolute numbers agreed during the pilot and written into the contract. Not relative claims measured against a baseline nobody publishes.

Access is scoped by you, granted to named people, and revoked through your own leaver process. We contract on standard clauses, name every sub-processor, and work to GDPR, UK GDPR, PIPEDA, the Australian Privacy Principles and Saudi PDPL. ISO 27001 alignment is in progress and SOC 2 Type II is on the roadmap. We state status honestly rather than showing badges we do not hold.

Most clients move them onto sourcing, supplier negotiation and category work, which is what they were hired for and what PO admin crowds out. We will tell you honestly what your volume supports rather than promising a headcount number to win the work.

Yes. Every engagement starts with a free audit, then a fixed fee pilot on one category or one entity. No long term commitment until that pilot has been measured against the baseline.