RFI, RFP and RFQYour e-sourcing toolYou run the decision

Sourcing events that actually get finished

Documents built, suppliers chased and bids compared. You set the criteria and make the award.

Team preparing a formal tender document
About the service

What is RFx coordination?

Running the mechanics of a sourcing event so your team does not have to. Building the document, assembling the supplier list, issuing the event, handling the questions, chasing the silent, and turning a pile of inconsistent responses into a comparison you can actually read. You set the criteria and you make the award.

One thing to clear up before anything else, because it wastes a lot of people's time. Search for RFP software and most of what you find is built for the wrong side of the table. Loopio, Responsive and Qvidian help suppliers answer RFPs faster. If you are the buyer issuing one, those tools are not for you. The buy-side options are a different set entirely, and the confusion is common enough that we mention it here rather than let you discover it after a demo.

Where we stop

We do not score bids on your behalf, choose your supplier, or negotiate the contract. We prepare the comparison against criteria you set, and hand it to the people who own the decision. Anyone offering to run your award decision offshore is selling you something you should not buy.

The work itself is not intellectually hard. It is just relentless and it lands at the worst time. Twelve suppliers invited, four respond by the deadline, three ask for an extension, two send a PDF that does not follow your pricing template at all, and one has a question that needs answering to everyone at once for fairness. Somebody has to hold all of that together while also doing their actual job. That is usually the point where a sourcing event slips a month.

AI has made the drafting part easier and the chasing part no easier at all. Deloitte's 2025 Global CPO Survey found RFI, RFP and RFQ generation is now the second most common use of generative AI in procurement, named by 42.33 percent of respondents. Generating a document was never the bottleneck. Getting twelve suppliers to respond properly to it still is.

Coverage

Where we deliver

The regions we sell into, and the rules that govern each engagement.

  • Australia and New Zealand

    Our day overlaps ANZ mornings for supplier chasing. Public sector probity requirements shape how we handle the Q&A window.

  • Canada

    PIPEDA, and Law 25 in Quebec. Bilingual EN/FR tender documentation on request.

  • United Kingdom

    UK GDPR, with an IDTA covering transfers to India. Familiar with public contract regulations where they apply.

  • GCC, UAE and Saudi Arabia

    Our Middle East team gives local hours cover. Arabic tender documentation and local supplier discovery.

  • United States

    Committed overlap hours in the contract, not best efforts. SOC 2 Type II is on our certification roadmap.

  • Europe

    GDPR first, with multi-language tender documents where required. Strongest fit today in the Netherlands, the Nordics and Ireland.

What the team actually does

Five areas of work, handled end to end by the coordinators assigned to your event.

Tender document being assembled from a template
Build the document

Your template, your terms and a pricing schedule structured so responses come back comparable rather than chaotic.

Built from your template
Comparable pricing schedule
Requirement structured
Your terms attached
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Potential suppliers being researched and qualified
Build the supplier list

Incumbents plus credible alternatives, researched and qualified before they are invited rather than after they respond.

Incumbents included
New suppliers researched
Qualified before inviting
Contact details verified
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Supplier questions being logged and answered
Run the question window

Every question logged, answered once and circulated to all bidders, so nobody gets a private advantage and the process holds up.

Questions logged
Answers circulated to all
Deadlines applied evenly
Audit trail kept
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Non-responding suppliers being chased before the deadline
Chase the responses

The unglamorous part that decides whether you get four bids or nine. Chased on schedule, escalated where we have a second contact.

Chased on schedule
Escalated to second contact
Withdrawals flagged early
Extensions handled fairly
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Competing bids normalised into a comparison
Compile the comparison

Inconsistent responses normalised onto one basis, with gaps and non-compliances flagged rather than quietly smoothed over.

Normalised to one basis
Gaps flagged explicitly
Non-compliances noted
You score and award
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What we need from you

Four things. The requirement has to come from you, the rest is quick.

Previous tender documents gathered for scoping
The requirement

What you are buying, written by the people who will actually use it. This is the part we cannot do for you.

Scope and specification
Volumes and timescales
Any must-have terms
Incumbent details
Named contact available during the question window
Name one owner

One person on your side who can answer supplier questions on the requirement while the event runs.

A single point of contact
Answers technical questions
Approves the document
Available during the Q&A window
Scoped e-sourcing tool access being provisioned
Provision access

Access to your e-sourcing tool if you use one, or nothing at all if the event runs by email.

E-sourcing tool access
Named users only
Or email, if simpler
Revoked by you, any time
Evaluation criteria and weightings agreed before issue
Agree the criteria

How bids will be evaluated and weighted, agreed before the event opens rather than after responses arrive.

Evaluation criteria
Weightings agreed up front
Who sits on the panel
Set before we issue
How engagement starts

How an event actually runs

Most clients start with a single event rather than a retainer, because it is the cheapest way to find out whether this works for them.

Scope the event

We agree what you are buying, who should be invited, what the evaluation criteria are and what the timetable is. This is your input and it is the part we cannot do for you.

Requirement and scope confirmed
Evaluation criteria set by you
Timetable and deadlines agreed
Run the process

Document built, suppliers invited, questions handled fairly and on the record, responses chased. You hear from us at the milestones and not in between.

Document built from your template
Q&A managed and circulated to all
Non-responders chased and escalated
Hand over the comparison

Responses normalised onto one basis so they can genuinely be compared, with gaps and non-compliances flagged. Then your people score and award.

Bids normalised to one format
Gaps and exclusions flagged
You score, you award
Comparison

Your team, Procuriva, or e-sourcing software

Who actually runs your sourcing events. If you run two events a year and have a spare buyer, do it yourself. This is not a service you need on a retainer.

Your own team
ProcurivaOur model
E-sourcing software
Builds the document
Your buyer, from an old one
We do, from your template
Template library, you fill it
Assembles the supplier list
From who you know
Researched and qualified
Your existing supplier records
Chases non-responders
If someone remembers
On an agreed schedule
Automated reminder emails
Handles the Q&A window
Ad hoc, often unevenly
Logged and circulated to all
Portal handles it, if suppliers use it
Normalises inconsistent bids
Manually, and it is the slow part
We do, onto one basis
Only if suppliers filled it in properly
Scores and awards
You
You, always
You
Cost model
Absorbed, and underestimated
Fixed fee per event
Annual licence
Worth it for two events a year
Yes
Probably not
Rarely
Best fit
Low event volume, spare capacity
Events keep slipping for lack of time
High volume and a team to run it

Frequently asked questions

The questions procurement and finance teams ask before handing over a sourcing event.

What is an RFP?

A request for proposal. A formal document issued to suppliers describing what you need, asking how they would deliver it and what it would cost, so responses can be compared on a consistent basis.

What is the difference between an RFI, an RFP and an RFQ?

An RFI gathers information when you do not yet know the market or the options. An RFP asks suppliers to propose a solution when the how is still open. An RFQ asks for a price when you already know exactly what you want. Using the wrong one is a common cause of unusable responses.

Is RFP software for buyers or suppliers?

Both exist, and they are easy to confuse. Loopio, Responsive and Qvidian help suppliers answer RFPs. Jaggaer, Fairmarkit, Ivalua and similar help buyers run them. If you are issuing the RFP, the sell-side tools are not for you regardless of how the search results look.

What does the team actually do?

Build the document from your template, research and qualify the supplier list, issue the event, run the question window fairly, chase suppliers who go quiet, and normalise the responses into a comparison. Everything up to but not including the decision.

Do you score the bids?

No. We prepare the comparison against criteria you set and flag gaps and non-compliances. Scoring and award stay with you. An offshore team should not be choosing your suppliers, and we would not take that work if you offered it.

How much does it cost?

A fixed fee per event, priced on complexity: how many suppliers, how technical the requirement, and how much documentation is involved. We quote before starting, and there is no retainer unless you want one.

How long does an RFP take to run?

Typically four to eight weeks from scoping to comparison, most of which is time suppliers spend responding rather than time we spend working. Compressing it below that usually means fewer or worse responses, not a faster result.

Can you use our own templates and process?

Yes, and we prefer to. Your document format, your evaluation criteria, your terms. We are running your process, not importing ours, which also matters if you are ever audited on it.

Can AI just write the RFP for us now?

It can draft one, and many teams already do. Deloitte's 2025 Global CPO Survey found RFI, RFP and RFQ generation is the second most common generative AI use case in procurement, at 42.33 percent. Drafting was never the hard part. Getting twelve suppliers to respond properly, on time and in a comparable format still is.

What if suppliers do not respond?

That is the single most common failure and it is mostly about persistence. We chase on an agreed schedule, escalate through a second contact where we have one, and tell you early if a supplier has effectively withdrawn so you can decide whether to extend or proceed.

Do you work in our e-sourcing tool?

Yes. Jaggaer, Coupa, SAP Ariba, Ivalua, Zycus, Scanmarket, Prokuria and others. If you do not have one, events run perfectly well on email and a structured spreadsheet, and for most mid-market volumes that is genuinely enough.

How do you keep the process fair?

Questions are logged and answers circulated to every bidder, deadlines apply equally, and the audit trail is kept with the event. Where public sector probity rules apply we work to them. Fairness is not just ethics here, it is what makes the responses comparable.

Can you help write the requirement itself?

We can structure and challenge it, but the requirement has to come from the people who will live with the outcome. A specification written by someone who does not use the thing being bought produces proposals nobody wants.

Is it safe to give an offshore team access to our tender process?

Access is scoped by you, granted to named people, and revoked through your own leaver process. We contract on standard clauses, name every sub-processor, and work to GDPR, UK GDPR, PIPEDA, the Australian Privacy Principles and Saudi PDPL. Commercially sensitive bids are handled under confidentiality terms that survive termination. ISO 27001 alignment is in progress and SOC 2 Type II is on the roadmap.

Should we run this in-house instead?

If you run a couple of events a year and have a buyer with capacity, yes, and it will be cheaper. This service earns its place when events keep slipping because nobody has the time to chase, not when you simply want an extra pair of hands occasionally.

Can we try one event first?

That is how most clients start. One event, fixed fee, and you judge it on whether the comparison you get back is genuinely usable.

Got an event that keeps slipping?

Tell us what you need to buy. We will tell you honestly whether this is worth outsourcing.