Purchase requests, triaged and turned into orders
Intake, checks, approval chasing and conversion to PO, inside your own system, from India and the Middle East.
What is purchase requisition processing?
A purchase requisition is the internal request to buy something, raised before any order goes to a supplier. Processing it means checking it against budget, policy and existing contracts, getting it approved, and turning it into a purchase order. Some vendors now call this intake, or intake-to-procure. Same work, newer name.
This is the step where buying either stays under control or quietly stops being controlled. A request arrives with no cost centre, or names a supplier you already have a contract with at a better price, or sits with an approver who is travelling. Somebody has to catch each of those. When nobody does, people stop raising requisitions at all and just buy the thing, which is how off-contract spend happens.
Budget ownership and approval authority stay with you. We check, chase and convert. We do not approve spend, waive a policy, or decide that a request is justified.
The gap between typical and good here is unusually wide. Procurify's 2026 benchmark puts the median requisition-to-PO cycle at 55 hours, with the fastest organisations under 40 and the slowest sector averaging 90. Coupa's own benchmark has its top-performing quartile converting a request into a purchase order in 11.6 hours. That is roughly a fivefold spread, and almost none of it is about the software.
The cost of being slow shows up somewhere else. The Hackett Group found that organisations leading on maverick-spend reduction reach 91 percent on-contract compliance against 74 percent for typical ones, and that as much as 16 percent of negotiated savings gets lost to buying outside the process. In the same study, 75 percent of procurement professionals named the absence of easy self-service buying as a top cause. People do not go around procurement to be difficult. They go around it because it is slow.
Where we deliver
The regions we sell into, and the rules that govern each engagement.
- Australia and New Zealand
Our day overlaps ANZ mornings, so requests raised overnight are triaged before yours starts. Australian Privacy Principles govern cross border handling.
- Canada
PIPEDA, and Law 25 in Quebec. Bilingual EN/FR requester correspondence on request.
- United Kingdom
UK GDPR, with an IDTA covering transfers to India.
- GCC, UAE and Saudi Arabia
Our Middle East team gives local hours cover. Arabic requester correspondence, VAT treatment and data residency written into the DPA.
- United States
Committed overlap hours in the contract, not best efforts. SOC 2 Type II is on our certification roadmap.
- Europe
GDPR first. Strongest fit today in the Netherlands, the Nordics and Ireland.
What the team actually does
Five areas of work, handled end to end by the buyers assigned to your account.
Every request read, classified and picked up by a named person on the day it arrives.
Checked against the right budget, the right cost centre and your buying policy before anyone is asked to approve it.
Requests matched to existing contracts and catalogue items, so nobody pays list price for something you already negotiated.
Approvers chased on an agreed interval and escalated when they go quiet, so requests do not sit for a week.
Approved requests turned into accurate purchase orders and handed to the supplier, with the requester told what happened.
What we need from you
Four things. None of them take your team more than a few hours.
A month of requisitions, so we can measure your cycle time and how many arrive incomplete.
One person on your side who can answer policy questions while the pilot runs.
Buyer level rights in your ERP or intake tool, scoped by you and revoked by you at any time.
Approval limits, chase intervals and what counts as urgent, written down once.
How we take requisition triage off your desk
Four to six weeks from first conversation to a team triaging your request queue, with a paid pilot before any long term commitment.
We measure what you run today. Requisition volumes, how long they take to reach an approved PO, how many arrive incomplete, and how much buying skips the process entirely.
A fixed fee pilot on one department or one category, measured against the baseline we agreed, so the decision to carry on rests on evidence.
Your named buyers move to steady state, with governance calls, cycle time reported against the baseline, and capacity that moves with volume.
In-house team, Procuriva, or intake software
Three ways to fix a slow request queue. If your problem is genuinely that people cannot find where to raise a request, buy the tool. Software fixes the front door. It does not fix an empty desk behind it.
Frequently asked questions
The questions procurement, finance and IT teams ask before a requisition engagement starts.
See your request queue baseline. Free.
No obligation. You keep the report either way.